Last Updated: December 2024
These Terms of Service constitute a legally binding agreement between you and Maple Crown Jackpot regarding your use of our lottery ticket purchasing services. Please read these terms carefully before creating an account or using our platform. By accessing or using Maple Crown Jackpot, you agree to be bound by these terms.
By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy and Cookie Policy. If you do not agree with any part of these terms, you must not use our services.
We reserve the right to modify these Terms of Service at any time. Material changes will be communicated to registered users via email and through prominent notices on our platform. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.
You must be at least 19 years of age (or the legal gambling age in your province of residence, whichever is higher) to create an account and use Maple Crown Jackpot's services. By registering, you represent and warrant that you meet this age requirement. We reserve the right to request proof of age at any time, and accounts that fail verification will be immediately suspended and funds returned.
Our services are available only to residents of Canadian provinces and territories where online lottery ticket purchasing is legally permitted. You must be physically located within Canada when purchasing lottery tickets through our platform. We employ geo-location technology to verify your location, and attempting to circumvent these restrictions is strictly prohibited and grounds for immediate account termination.
You must have the legal capacity to enter into binding contracts. You represent that you are not under any legal incapacity or restriction that would prevent you from using our services. If you are accessing our services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms.
Each individual may maintain only one active account with Canuck Win Hub. Creating multiple accounts, whether to circumvent limits, restrictions, or for any other reason, is strictly prohibited. Detection of multiple accounts will result in closure of all associated accounts and forfeiture of any balances or prizes.
To use our services, you must create an account by providing accurate, current, and complete information including your full legal name, date of birth, email address, phone number, and residential address. All information provided must match government-issued identification documents. Providing false or misleading information is grounds for immediate account suspension and may constitute fraud.
As a licensed lottery operator, we are required to verify your identity. You agree to provide any documents reasonably requested for verification purposes, including government-issued photo identification, proof of address, and additional documentation as may be required to comply with anti-money laundering regulations and gaming laws. Failure to provide requested verification documents may result in account restrictions or closure.
You are responsible for maintaining the confidentiality of your account credentials, including your password. You must notify us immediately of any unauthorized access to or use of your account. Maple Crown Jackpot will not be liable for any losses arising from unauthorized use of your account if you have failed to adequately protect your login credentials. You agree to:
You may close your account at any time by contacting customer support. Upon account closure, any remaining account balance will be returned to you, subject to the completion of any pending transactions and verification procedures. We reserve the right to terminate or suspend your account at our sole discretion if you violate these terms, engage in fraudulent activity, or for any reason required by law or regulatory authorities.
Maple Crown Jackpot acts as an authorized agent to purchase official lottery tickets on your behalf from licensed provincial lottery retailers. When you place an order through our platform, we physically purchase official tickets matching your selected numbers and securely store these tickets. We are not the lottery operator but rather a ticket purchasing service provider.
You may select numbers manually or use our Quick Pick feature for random number generation. Once you confirm your purchase:
While we take every precaution to ensure accuracy, you are responsible for verifying your ticket details before the draw takes place. Once you receive your scanned ticket, you should immediately check that:
Any discrepancies must be reported within 24 hours of receiving your scanned ticket. After this period, the ticket as shown in your account is considered accurate and binding.
You may elect to participate in subscription services that automatically purchase tickets for future draws. By enrolling in a subscription:
Once a lottery ticket purchase is confirmed, it generally cannot be cancelled or refunded as we have already purchased the official ticket on your behalf. However, if we fail to purchase your ticket before the draw cutoff time due to technical issues or other circumstances within our control, you will receive a full refund. Refunds are not available for:
We automatically check all tickets after each draw and notify winners via email and SMS. You are responsible for maintaining current contact information in your account. We are not liable for failed notifications due to incorrect contact information, spam filters, or other delivery issues. You should regularly check your account for winning tickets.
Prizes under $10,000 are automatically credited to your Canuck Win Hub account balance within 48 hours of draw result verification. You may then withdraw these funds to your bank account or use them to purchase additional lottery tickets. No additional claim process is required for these prizes.
For prizes of $10,000 or more, you must follow the official lottery corporation's prize claim process. Maple Crown Jackpot will:
Large prizes are paid directly by the provincial lottery corporation, not by Maple Crown Jackpot. Winners are responsible for any applicable taxes on prize winnings.
You must claim prizes within the time period specified by the provincial lottery corporation (typically one year from the draw date). After this period, unclaimed prizes are forfeited and we have no obligation to pay or assist in claiming expired prizes. We will make reasonable efforts to notify you of significant wins, but ultimate responsibility for claiming prizes rests with you.
In Canada, lottery winnings are generally not taxable. However, you are responsible for understanding and complying with all tax obligations in your jurisdiction. For prizes exceeding certain thresholds, we are required to collect your Social Insurance Number and report winnings to tax authorities as mandated by law.
Maple Crown Jackpot charges no additional service fees beyond the face value of lottery tickets. The price you pay is the same as you would pay purchasing tickets directly from a retailer. We generate revenue through commissions paid by lottery retailers, not through markups on ticket prices.
We accept the following payment methods for adding funds to your account:
All payments are processed in Canadian dollars (CAD). Payment processing may be subject to third-party fees charged by your bank or payment provider, which are beyond our control.
You may maintain a balance in your Maple Crown Jackpot account for convenient ticket purchases. Account balances:
You may withdraw funds from your account balance at any time by requesting a bank transfer or other approved withdrawal method. Withdrawals are subject to:
Withdrawals must be made to payment methods registered in your name. Third-party withdrawals are prohibited to prevent money laundering and fraud.
As part of our commitment to responsible gaming, you may set daily, weekly, or monthly deposit limits on your account. Once set, these limits cannot be increased immediately and any increase requests are subject to a 24-hour cooling-off period. Limits can be decreased at any time and take effect immediately.
Maple Crown Jackpot is committed to promoting responsible gaming and preventing problem gambling. We provide various tools and resources to help you maintain control over your lottery participation. For detailed information, please visit our Responsible Gaming page.
We encourage all users to regularly assess their gaming behavior. If you answer yes to any of the following questions, please consider using our responsible gaming tools or seeking professional help:
If you feel you need to take a break from lottery gaming, you may self-exclude from Maple Crown Jackpot for a period of your choosing (minimum 6 months). During self-exclusion:
For a less restrictive option, you may request a cool-off period of 24 hours to 30 days. During this time, your account will be temporarily disabled but can be reactivated after the period expires.
You agree not to engage in any of the following prohibited activities:
We have zero tolerance for money laundering. You may not use Canuck Win Hub to:
Violation of these terms may result in:
All content on the Maple Crown Jackpot platform, including text, graphics, logos, images, software, and functionality, is the property of Maple Crown Jackpot or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not:
While we strive to maintain uninterrupted service, Maple Crown Jackpot is provided "as is" and "as available" without warranties of any kind. We do not guarantee that our services will be error-free, secure, or available at all times. We reserve the right to modify, suspend, or discontinue any aspect of our services without notice.
Our platform relies on third-party services including lottery corporations, payment processors, and technology providers. We are not responsible for failures or errors by these third parties that may affect your ability to purchase tickets or claim prizes.
All lottery draws are conducted by official provincial lottery corporations. We have no control over draw outcomes, winning numbers, or odds of winning. Past results do not influence future draws, and each play has an independent chance of winning based on the official lottery odds.
To the fullest extent permitted by law, Maple Crown Jackpot and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from:
Our total liability to you for any claim arising from or relating to these terms or our services shall not exceed the amount you paid to Maple Crown Jackpot in the twelve months preceding the claim, or $1,000 CAD, whichever is less.
You agree to indemnify, defend, and hold harmless Maple Crown Jackpot and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute, controversy, or claim arising out of or relating to these terms or our services shall be settled by binding arbitration in accordance with the Arbitration Act of the applicable province. The arbitration shall be conducted in English in the province of your residence. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Before initiating arbitration, you agree to first contact us and attempt to resolve the dispute informally by sending written notice to [email protected] describing the dispute and your desired resolution. We will attempt to resolve the dispute within 30 days of receiving your notice.
These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Canuck Win Hub regarding our services and supersede all prior agreements and understandings.
If any provision of these terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver of any provision shall be effective only if in writing and signed by an authorized representative of Maple Crown Jackpot.
You may not assign or transfer these terms or your account to any other person or entity. We may assign our rights and obligations under these terms to any affiliated company or in connection with a merger, acquisition, or sale of assets.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Phone: 1-888-CDT-DRAW
Mail: Maple Crown Jackpot Legal
[Address Line 1]
[City, Province, Postal Code]
Canada
By clicking "I Accept" during registration or by using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You confirm that you meet all eligibility requirements and that you are entering into a legally binding agreement with Maple Crown Jackpot.
Last Updated: December 2024
Version: 2.1